Buying New Subscriptions
- Visit our Subscriber page at: https://ottawa.broadway.com/subscriptions/
- At the top of the page in the navigation bar, click ‘Buy Season Package’.
- From there, select the date and time you’d like to attend your Broadway shows. You will be guided through the buying process from there.
Renewals for each season are usually sent by email for the upcoming season close to the end of the current season.
Once the new season is announced, you will have until the renewal deadline to pay for your tickets by logging into your online account or calling the National Arts Centre at 844.985.2787.
In an effort to make sure that you are notified of your season ticket renewal, you will receive multiple notices about renewing your seats. Once the deadline has passed your seats will be released to other subscribers, so please make sure to renew on time!
If you have missed the renewal deadline but would still like to subscribe, please call the National Arts Centre as soon as possible at 844.985.2787.
Exchanging Tickets for an Individual Show
Subscribers can exchange tickets into another performance of the same show if you can’t make it. For most shows, you have up to 72 hours prior to your performance to complete your exchanges.
To exchange, please log into your online account or calling the National Arts Centre at 844.985.2787.
Buying Additional Tickets for an Individual Show
Subscribers can buy extra tickets for most performances ahead of the public on sale.
To purchase additional tickets, please log into your online account or calling the National Arts Centre at 844.985.2787.
There is an eight (8) ticket limit per account, billing address or credit card.
Changing Subscription Seats
Yes! Once your renewal is processed for the season, you will have the exclusive opportunity to upgrade or move your seats and/or performance date, after seats are released to the general public. You will be notified via email when the upgrade period begins.
Subscribers will be notified via email when individual show ticket exchanges are available. To change your seats for an individual show, log into your account here.
Season Subscriptions and all Tickets and Additional Tickets purchased under any Subscription, are subject to the Broadway Across Canada Standard Season Subscription Terms and Conditions. By purchasing a Season Subscription, you agree to such Terms and Conditions.