Buying New Subscriptions
- Visit our Subscriber page at: https://ottawa.broadway.com/subscriptions/
- To purchase, tap the Subscribe button and create or log in to your account at: https://am.ticketmaster.com/nac/
- At the top of the page in the navigation bar, click ‘Buy Season Package’.
- From there, select the dat and time you’d like to attend your Broadway shows. You will be guided through the buying process from there.
Renewals for each season are usually sent by email for the upcoming season close to the end of the current season.
Once the new season is announced, you will have until the renewal deadline to pay for your tickets by logging into your online account or calling the National Arts Centre at 844.985.2787.
In an effort to make sure that you are notified of your season ticket renewal, you will receive multiple notices about renewing your seats. Once the deadline has passed your seats will be released to other subscribers, so please make sure to renew on time!
If you have missed the renewal deadline but would still like to subscribe, please call the National Arts Centre as soon as possible at 844.985.2787.
Exchanging Tickets for an Individual Show
Subscribers can exchange tickets into another performance of the same show if you can’t make it. For most shows, you have up to 72 hours prior to your performance to complete your exchanges.
Step 1: Log in to your account.
Step 2: Select ‘My Tickets’ from the top navigation bar
Step 3: Select the show you wish to exchange.
Step 4: Click the ‘exchange’ icon in the top right hand corner.
Step 5: Select a new performance day and time.
Step 5: Choose your seats from the interactive seating map.
If you exchange into a higher priced seating location or performance, you will be charged the difference at the time of the exchange. Additional restrictions may apply.
Buying Additional Tickets for an Individual Show
Subscribers can buy extra tickets for most performances ahead of the public on sale. To purchase additional tickets for an individual show:
Step 1: Log into your account.
Step 2: Select ‘Buy Tickets’ from the top navigation bar.
Step 3: Select your show.
Step 4: You will then be guided through the purchase process.
There is an eight (8) ticket limit per account, billing address or credit card.
Changing Subscription Seats
Yes! Once your renewal is processed for the season, you will have the exclusive opportunity to upgrade or move your seats and/or performance date, after seats are released to the general public. Our easy, self-service tool allows renewing subscribers to review and choose new seats using an interactive seat map. You will be notified via email when the upgrade period begins.
Subscribers will be notified via email when individual show ticket exchanges are available. To change your seats for an individual show, log into your account here.
Season Subscriptions and all Tickets and Additional Tickets purchased under any Subscription, are subject to the Broadway Across Canada Standard Season Subscription Terms and Conditions. By purchasing a SeasonSubscription, you agree to such Terms and Conditions.