Buying New Subscriptions
- Visit our Subscriber page at: https://ottawa.broadway.com/subscriptions/
- At the top of the page in the navigation bar, click ‘Buy Season Package’.
- From there, select the date and time you’d like to attend your Broadway shows. You will be guided through the buying process from there.
Renewing Subscriptions
Current subscribers will be automatically renewed into the next season and beyond RISK FREE. Your subscription remains secure year after year, using your most current payment method and ticket preferences. If you are not interested in the applicable season, not to worry, we offer a full money-back guarantee if you cancel your subscription within 30 days after our season announcement.
- If you’re not interested in the upcoming season, cancellation is easy. Details on canceling your season tickets for the new Season will be included in your season announcement email.
Not Satisfied With Your Current Seats?
After the renewal period, all renewed subscribers will be invited to review available options to change seating locations or performance days and times.
Exchanging Tickets for an Individual Show
Subscribers can exchange tickets into another performance of the same show if you can’t make it. For most shows, you have up to 72 hours prior to your performance to complete your exchanges.
To exchange, please log into your online account or calling the National Arts Centre at 844.985.2787.
Buying Additional Tickets for an Individual Show
Subscribers can buy extra tickets for most performances ahead of the public on sale.
To purchase additional tickets, please log into your online account or calling the National Arts Centre at 844.985.2787.
There is an eight (8) ticket limit per account, billing address or credit card.
Changing Subscription Seats
Yes! Once your renewal is automatically processed for the season, you will have the exclusive opportunity to upgrade or move your seats and/or performance date, after seats are released to the general public. Our easy, self-service tool allows renewing subscribers to review and choose new seats using an interactive seat map. You will be notified via email when the upgrade period begins.
Subscribers will be notified via email when individual show ticket exchanges are available. To change your seats for an individual show, log into your account here.
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Season Subscribers
Group Sales Clients
Season Subscriptions and all Tickets and Additional Tickets purchased under any Subscription, are subject to the Broadway Across Canada Standard Season Subscription Terms and Conditions. By purchasing a Season Subscription, you agree to such Terms and Conditions.